Legal

Privacy policy

Last updated: 9 September 2026.

What we collect

Account data, family labels you add, booking details, and verification documents from professionals. We do not collect structured medical history as a clinical record.

How we use it

To run accounts, bookings, payments, and verification. We do not sell personal data.

Who sees addresses

Visit addresses are shared only for accepted bookings. Document files are not shown on public profiles.

Retention and rights

You may request access, correction, or deletion via support@bookhomecare.cloud, subject to lawful holds.

Processors

Hosting, SMS, and payment providers process data on our instructions. Phone location is used only if you allow it.